Rug arrives factory rolled and may have creases from packaging and storage. Normally flattens within 5-7 days. Expedite by rolling, pattern side up, and massaging creases to loosen them. Laying out in a sunny room helps further loosen the backing.
Vacuum regularly with non-beater bar vacuum. For spills, remove excess and blot with a clean cloth dampened with lukewarm water. Repeat with a solution of water and detergent. Finish by blotting with water and a clean white cloth.
Use of a rug pad is recommended to reduce slipping and extend the life of your rug.
The pads can keep your rugs in place and prevent them from bunching and sliding while children or pets are playing or during normal daily use.
For long term soiling, or a particularly difficult stain, you may need to have your rug cleaned by a professional. Be sure to let them know what made the stain, as well as the construction and fiber content of your rug.